<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[HospitalityRenu]]></title><description><![CDATA[Hospitality Renu]]></description><link>https://www.hospitalityrenu.com/priceless-tips-blog</link><generator>RSS for Node</generator><lastBuildDate>Fri, 11 Sep 2026 12:01:51 GMT</lastBuildDate><atom:link href="https://www.robertreitknecht.com/blog-feed.xml" rel="self" type="application/rss+xml"/><item><title><![CDATA[Is it Time to Press the Reset Button on Your Hotel Employee Experience? 3 Questions to Ask]]></title><description><![CDATA[Written by Robert Reitknecht Your associates look happy on the job, but on the inside they might be wondering how much more they can...]]></description><link>https://www.hospitalityrenu.com/post/is-it-time-to-press-the-reset-button-on-your-hotel-employee-experience-3-questions-to-ask</link><guid isPermaLink="false">65e5fe88617985dc230e316c</guid><pubDate>Tue, 05 Mar 2024 14:59:06 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/27abf3_6474502d3c6e44b3be20d6a0e4dfa1d8~mv2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>robert8824</dc:creator></item><item><title><![CDATA[The Biggest U.S. Travel Trends in 2021 ]]></title><description><![CDATA[Written by guest contributor, Sarah Dandashy Ready, set, travel! With the vaccine roll-out underway in the United States (about 40% of...]]></description><link>https://www.hospitalityrenu.com/post/the-biggest-u-s-travel-trends-in-2021</link><guid isPermaLink="false">643428e7fd6db02a8cda99db</guid><pubDate>Fri, 16 Jul 2021 15:27:58 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/27abf3_1302b7acf45040e285a77df2fbdf550e~mv2.jpg/v1/fit/w_546,h_435,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>robert8824</dc:creator></item><item><title><![CDATA[Three Ways Hotels Will Change the Way they Deliver Service in 2021  ]]></title><description><![CDATA[My passion for hospitality is rooted in my love to travel, which has been quite a challenge over the last year with the pandemic. Each...]]></description><link>https://www.hospitalityrenu.com/post/three-ways-hotels-will-change-the-way-they-deliver-service-in-2021-1</link><guid isPermaLink="false">643428e7fd6db02a8cda99da</guid><pubDate>Tue, 26 Jan 2021 02:07:00 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/27abf3_7f0d69a454854167b15012bf173b2f07~mv2.jpg/v1/fit/w_580,h_404,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>robert8824</dc:creator></item><item><title><![CDATA[Strategic CX Opportunities for Hotels During COVID-19]]></title><description><![CDATA[Renowned jazz musician Duke Ellington once said that “a problem is a chance for you to do your best.” I believe hotels have a massive...]]></description><link>https://www.hospitalityrenu.com/post/turning-lemons-into-lemonade-strategic-cx-opportunities-for-hotels-during-covid-19</link><guid isPermaLink="false">643428e7fd6db02a8cda99d9</guid><pubDate>Fri, 30 Oct 2020 13:03:56 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/27abf3_426b61d1913341438855c1efcbedfcfd~mv2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>robert8824</dc:creator></item><item><title><![CDATA[10 Tips for Getting Rehired as a Hotel Leader in the COVID Era]]></title><description><![CDATA[It wasn’t long ago that I found myself living in a new city across the country wondering what my next career move would be. Back in...]]></description><link>https://www.hospitalityrenu.com/post/10-tips-for-getting-rehired-as-a-hotel-leader-in-the-covid-era-1</link><guid isPermaLink="false">643428e7fd6db02a8cda99d8</guid><pubDate>Mon, 31 Aug 2020 21:01:00 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/27abf3_5d5f0a293bec4688b719dcfb0ae5297b~mv2.jpg/v1/fit/w_1000,h_836,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>robert8824</dc:creator></item><item><title><![CDATA[How to Get Every Employee in Your Hotel Invested in a Journey-focused Culture ]]></title><description><![CDATA[“I used to believe that culture was ‘soft’ and had little bearing on our bottom line. What I believe today is that our culture has...]]></description><link>https://www.hospitalityrenu.com/post/how-to-get-every-employee-in-your-hotel-invested-in-a-journey-focused-culture-1</link><guid isPermaLink="false">643428e7fd6db02a8cda99d7</guid><pubDate>Tue, 14 Jul 2020 20:52:49 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/27abf3_3abbfa23dce8498988ad3fd6cd39d7c1~mv2.jpg/v1/fit/w_541,h_359,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>robert8824</dc:creator></item><item><title><![CDATA[Recovering Guest Loyalty and Satisfaction: Tips, Insights and Examples ]]></title><description><![CDATA[Every hotel company has policies and rules to ensure consistency in guest service, yet many struggle to deliver consistently across the...]]></description><link>https://www.hospitalityrenu.com/post/recovering-guest-loyalty-and-satisfaction-tips-insights-and-examples-1</link><guid isPermaLink="false">643428e7fd6db02a8cda99d6</guid><pubDate>Wed, 10 Jun 2020 16:10:01 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/27abf3_011dbfdb85304e55bc044afac1256835~mv2.jpg/v1/fit/w_532,h_397,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>robert8824</dc:creator></item><item><title><![CDATA[Challenges Are the Greatest Opportunities to Grow Stronger    ]]></title><description><![CDATA[In my 30+ years of working in hospitality, I have never seen anything like what’s currently happening due to the global COVID-19 pandemic. ]]></description><link>https://www.hospitalityrenu.com/post/challenges-are-the-greatest-opportunities-to-grow-stronger</link><guid isPermaLink="false">643428e7fd6db02a8cda99d5</guid><pubDate>Fri, 15 May 2020 16:52:30 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/27abf3_b23b7ec3fcc6476589d0f2735bfda7d6~mv2.png/v1/fit/w_782,h_586,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>robert8824</dc:creator></item><item><title><![CDATA[Maintaining Employee Engagement and Customer Excellence During COVID-19]]></title><description><![CDATA[It’s difficult to envision life going back to “normal” after the global COVID-19 (coronavirus) pandemic. It has affected every economy,...]]></description><link>https://www.hospitalityrenu.com/post/maintaining-employee-engagement-and-customer-excellence-during-covid-19</link><guid isPermaLink="false">643428e6fd6db02a8cda99ae</guid><pubDate>Mon, 30 Mar 2020 14:44:49 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/27abf3_63129adf146b4ca9a55a7b41de68693c~mv2.jpg/v1/fit/w_481,h_270,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>robert8824</dc:creator></item><item><title><![CDATA[CX and EX: How to Make the Connection and Create Business Value  ]]></title><description><![CDATA[A couple months ago, I published an article that explored the link between customer experience and employee experience. In response, one...]]></description><link>https://www.hospitalityrenu.com/post/cx-and-ex-how-to-make-the-connection-and-create-business-value-1</link><guid isPermaLink="false">643428e6fd6db02a8cda99ad</guid><pubDate>Mon, 24 Feb 2020 15:36:03 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/27abf3_681ae5df555f44e4912e31302ecc45fa~mv2.png/v1/fit/w_800,h_800,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>robert8824</dc:creator></item><item><title><![CDATA[Customer Experience Goals, Objectives, Strategies and Tactics for 2020]]></title><description><![CDATA[After weeks of strategizing, your leadership team has created key customer experience goals for 2020. These might include increasing...]]></description><link>https://www.hospitalityrenu.com/post/customer-experience-goals-objectives-strategies-and-tactics-for-2020</link><guid isPermaLink="false">643428e6fd6db02a8cda99ac</guid><pubDate>Thu, 09 Jan 2020 23:48:00 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/27abf3_e86019bae9a048e286ff3828c4faee13~mv2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>robert8824</dc:creator></item><item><title><![CDATA[INSPIRE Summit ‘19: Emotionally Connect with Guests or Fall Behind]]></title><description><![CDATA[It was my honor to attend the INSPIRE Summit 2019, hosted earlier this month by the International Luxury Hotel Association (ILHA) in...]]></description><link>https://www.hospitalityrenu.com/post/inspire-summit-19-emotionally-connect-with-guests-or-fall-behind</link><guid isPermaLink="false">643428e6fd6db02a8cda99aa</guid><pubDate>Mon, 30 Dec 2019 22:58:21 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/27abf3_077be830b6754748a9af00b0df3d7003~mv2.jpg/v1/fit/w_1000,h_837,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>robert8824</dc:creator></item><item><title><![CDATA[Exploring the Link Between Employee Experience and Customer Experience]]></title><description><![CDATA[A hot topic of discussion this year (and surely in years to come) is “employee experience being the new customer experience.” Over the...]]></description><link>https://www.hospitalityrenu.com/post/manage-your-blog-from-your-live-site</link><guid isPermaLink="false">643428e6fd6db02a8cda999e</guid><pubDate>Fri, 20 Dec 2019 19:02:57 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/27abf3_ef7afdce4f3e4a1ab2b22602b4a63ff0~mv2.jpg/v1/fit/w_1000,h_720,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>robert8824</dc:creator></item><item><title><![CDATA[Beyond Customer Service: The Immeasurable Impact of Heroic Employees]]></title><description><![CDATA[A 2019 survey from TINYpulse found that the No. 1 driver of employee performance is the level of support provided by managers. But what...]]></description><link>https://www.hospitalityrenu.com/post/design-a-stunning-blog</link><guid isPermaLink="false">643428e6fd6db02a8cda999d</guid><pubDate>Wed, 13 Nov 2019 19:10:49 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/27abf3_4f77d2e17ee44fe897cec7746dfbbbdd~mv2.jpg/v1/fit/w_1000,h_720,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>robert8824</dc:creator></item><item><title><![CDATA[How to Streamline and Maintain Hotel Quality Standards]]></title><description><![CDATA[For hospitality organizations, quality is the cornerstone of customer relationships. It’s the difference between “meh” and magnificent...]]></description><link>https://www.hospitalityrenu.com/post/how-to-streamline-and-maintain-hotel-quality-standards</link><guid isPermaLink="false">643428e6fd6db02a8cda999f</guid><pubDate>Wed, 23 Oct 2019 18:19:30 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/27abf3_eb83295eb6ea42a6b2ae381ebeb5f3ea~mv2.png/v1/fit/w_1000,h_566,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>robert8824</dc:creator></item><item><title><![CDATA[Superb Customer Service: Your No. 1 Marketing Tool ]]></title><description><![CDATA[Research shows the average business spends 9-12% of gross revenue on marketing, translating into a few thousand dollars for a...]]></description><link>https://www.hospitalityrenu.com/post/superb-customer-service-your-no-1-marketing-tool</link><guid isPermaLink="false">643428e6fd6db02a8cda99a0</guid><pubDate>Wed, 18 Sep 2019 18:23:38 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/27abf3_1c9c79850b08438b8e7a1f1d5a3baba2~mv2.jpg/v1/fit/w_1000,h_600,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>robert8824</dc:creator></item><item><title><![CDATA[How Hotels Can Create a Culture of High-performance ]]></title><description><![CDATA[Do a quick Google search for “high-performing employees” and you’ll see all sorts of results: “Characteristics of a High-Performance...]]></description><link>https://www.hospitalityrenu.com/post/how-hotels-can-create-a-culture-of-high-performance-1</link><guid isPermaLink="false">643428e6fd6db02a8cda99a8</guid><pubDate>Mon, 12 Aug 2019 18:52:48 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/27abf3_a7bf760fc3004af38f5150d9ea2b4060~mv2.jpg/v1/fit/w_1000,h_720,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>robert8824</dc:creator></item><item><title><![CDATA[4 Lessons Hotels Can Learn from Brands that Are Absolutely Crushing CX ]]></title><description><![CDATA[Businesses that succeed for the next 15, 20 or 50 years will be customer-centric and experience-driven, but how many truly understand...]]></description><link>https://www.hospitalityrenu.com/post/4-lessons-hotels-can-learn-from-brands-that-are-absolutely-crushing-cx</link><guid isPermaLink="false">643428e6fd6db02a8cda99a9</guid><pubDate>Tue, 02 Jul 2019 18:57:02 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/27abf3_a11cb3c051d2491abe19c2697ba26f79~mv2.png/v1/fit/w_737,h_427,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>robert8824</dc:creator></item><item><title><![CDATA[How to Find (and Keep) Valued Hotel Employees ]]></title><description><![CDATA[If you want to really know a company, look no further than its people. Employees are the collective force that turn four walls into a...]]></description><link>https://www.hospitalityrenu.com/post/how-hotels-can-create-a-culture-of-high-performance</link><guid isPermaLink="false">643428e6fd6db02a8cda99a7</guid><pubDate>Wed, 12 Jun 2019 18:48:27 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/27abf3_f4bcec583e7749e89d132bfd61aa4fd0~mv2.jpg/v1/fit/w_1000,h_720,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>robert8824</dc:creator></item><item><title><![CDATA[Managers: Are You Confident in Your Team When You’re Away?]]></title><description><![CDATA[There’s an old saying that the true test of a person’s character is what he or she does when no one’s watching. The same can be said...]]></description><link>https://www.hospitalityrenu.com/post/grow-your-blog-community</link><guid isPermaLink="false">643428e6fd6db02a8cda999c</guid><pubDate>Fri, 10 May 2019 18:14:43 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/27abf3_009933e33204438897e4498843df59f4~mv2.jpg/v1/fit/w_1000,h_720,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>robert8824</dc:creator></item></channel></rss>